FAQ's

 

Frequently asked questions

 
Do I have to pay extra when compared to buying the tickets in the traditional way?
I ve lost my ticket what do I do now?
Can I cancel the ticket?
I don't have a credit can I still buy tickets at diwakar?
I missed the bus. Do I get refund?
What credit/debit cards do you accept?
What payment options do i have?
Is there any other option to book tickets from diwakar?
How safe are online transactions?
 
 
Do i Haveto pay extra when compared to buying the tickets in the traditional way?
diwakar Travels does not charge anything extra when compared to the traditional way. The tickets are absolutely at the same cost.
I ve lost my ticket what do I do now?
A copy of the ticket would have been sent to you by e-mail when you booked the ticket. Please take a printout of that mail and produce it at the time of boarding. If you have not received your ticket to the mail id you provided, we have flexibility that you will receive a message directly to your mobile from diwakar Travels immediately after booking ticket, you can give the PNR Number in website and you can take a printout.
Can I cancel the ticket?
Yes. The tickets booked through diwakar Travels can be cancelled*. Money is transferred back to the passenger's credit/debit card. Please note that the cancellation fee is For ticket cancelled before 3 hours prior to the start time of departure 10% and before 1 hour prior to the start time of departure 50% shall be deducted on the fare. No refund will be given to �NO-SHOW� passenger who do not report at the boarding point on time.. Please contact our live help (040-30111655) for service specific details.
I don't have a credit can I still buy tickets at diwakar?
Yes. You don't necessarily need to have a credit card to buy tickets on diwakar Travels. All you need to have is just an internet enabled bank account. You can transfer money from any of your below bank accounts to diwakar Travels to buy tickets.
  • ICICI Infinity
  • UTI Services
I missed the bus. Do I get refund?

diwakar Travels provides 100% refund if the bus is missed due to diwakar Travels. However, if the bus is missed due to any other reasons not directly related to diwakar Travels it does not provide any refund.

What credit/debit cards do you accept?

We accept the following credit cards

  • Visa.
  • MasterCard.
  • Diners Club.
What payment options do i have?

The different payment options are

  • Pay through Credit card.
  • Pay through Debit card.
  • Pay through Itz cash cards.
  • Pay through Cash.
Is there any other option to book tickets from diwakar Travels?

Yes. You can book tickets by going to the nearest Itz cash cards counter. Also you come to our corporate office at Hyderabad fill address give Office phone number.

How safe are online transactions?

Transactions on Diwakar Travels are very safe. diwakar Travels employs the best-in-class security and the transactions done through diwakar Travels are secure. diwakar Travels uses Secure Socket Layers (Verisign SSL) data encryption. Using SSL ensures that the information exchanged with diwakar Travels is never transmitted unencrypted thus protecting the information from being viewed by unauthorized individuals. This encryption is done using 128-bit RC4 encryption. In addition the credit card information is processed over secure gateways which are certified by Visa�s.

 

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